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Our returns policy 2 days. If 2 days have passed since your Delivery, we can’t offer you a full refund or exchange.
Please Remain Openning Video of the product so we can understand the Genuine problem of Yours and Easy Returns is possible.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Returns below 100rs items(without shipping cost) is not possible to Return without any damaged issue during the transportation with a valid proof.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 2 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed with th UPI method of payment, within a 10-15 amount of days.
For Refund you Must provide Your “UPI Id “. So that we can refund the amout to your UPI ID/
.Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. You have to make video during the opening of the product so that we can also evaluate the issue. IF you have no proof of video then we cannot make returns or charges may be levied. Our Team wil inspect the Video or proof. Without Proof we will no make you returns. Please Send the videos or Images on Our whats app “9712788648”
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at shaivienterprise2023@gmail.com.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping returns
To return your product, you should mail your product details shaivienterprise2023@gmail.com.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. IF WRONG PRODUCTS OR DAMAGE ITEAM IS DELIVERED THEN NO SHIPPING COST IS DEDUCTED FROM OUR SIDE. We provide genuine replacement service of the products if damaged or wrong delivery of product is there.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
f you have any questions about our return and refund policy, please contact us at shaivienterprise2023@gmail.com.
Contact –9712788648
.
